Taipei Taoyuan taps SITA tech

New self check-in kiosks launched at airport

Taipei Taoyuan International Airport (TPE) has deployed 72 new self-service check-in kiosks as part of a major technology upgrade.

The kiosks, provided by SITA, offer passengers a range of services, including check-in, seat selection, and mobile boarding pass issuance.

Enhanced passenger experience

The introduction of the new kiosks is part of TPE's ongoing efforts to enhance the passenger experience. The airport is aiming to reduce the amount of time passengers spend queuing by providing more self-service options.

In addition to the new kiosks, TPE has also been working to improve its mobile app. The app now allows passengers to track their flight status, check in, and generate a mobile boarding pass.

Seamless travel

The combination of the new self-check-in kiosks and the improved mobile app is designed to make travel through TPE more seamless for passengers.

By providing more self-service options, TPE is hoping to reduce congestion at the airport and improve the overall experience for passengers.

Cutting-edge technology

The new self-check-in kiosks are powered by SITA's latest technology, which includes facial recognition and biometric identification.

This technology makes the check-in process faster and more efficient for passengers, as they no longer need to manually enter their passport or boarding pass information.

Future plans

TPE plans to continue investing in new technology to improve the passenger experience in the future.

The airport is exploring the use of artificial intelligence and machine learning to further automate the check-in process and provide passengers with personalized services.